Terms of Service

Terms of Service

Welcome to MANGO TREE TECHNOLOGY LLP. By accessing or using our website malyam.com or purchasing our products, you agree to comply with these Terms of Service. Please read these terms carefully before using our services.

1. General Information

MANGO TREE TECHNOLOGY LLP is an e-commerce platform offering Vastu, spiritual, devotional, and wellness-related products. These Terms govern your use of our website, products, and services.

2. Eligibility

Our services are available to all users. By using our website, you confirm that you agree to follow these terms and all applicable laws and regulations.

3. Product Availability & Pricing

• All products are subject to availability
• Prices, offers, discounts, and promotions may change at any time without prior notice
• We reserve the right to cancel or refuse any order if required due to product availability, pricing errors, or suspicious activity

4. Prohibited Activities

When using our website, you agree not to:

• Attempt to hack, damage, or disrupt the website or its systems
• Engage in suspicious, fraudulent, or unlawful activities
• Misuse website features or content for unauthorized purposes
• Upload harmful software, malware, or malicious code

We reserve the right to suspend access or take legal action against violations of these terms.

5. Payments

• Payments are processed through secure third-party payment gateways such as PhonePe and other supported providers
• By completing a purchase, you authorize the payment gateway to process the transaction using your provided payment details
• We do not store sensitive payment or card information on our servers

6. Refund Policy

Refunds or replacements are applicable only in cases where products are received damaged or defective.

• Damages must be reported within 7 days of delivery
• Customers must provide proof such as photos or videos of the damaged product
• Approved refunds will be processed to the original payment method within approximately 7 business days
• No refunds or returns will be accepted for reasons other than damaged or incorrect products

For support, contact us at: support@malyam.com

7. Product Disclaimer

Our products are based on traditional Vastu Shastra, spiritual beliefs, and devotional practices. The effectiveness or experience of these products may vary from person to person depending on individual situations, beliefs, and usage.

Our products are not intended to replace medical, legal, financial, or professional advice.

8. User Responsibility

Customers are responsible for providing accurate and complete information while placing orders, including shipping address, contact details, and payment information. Incorrect information may result in delays, failed deliveries, or order cancellation.

9. Data Collection & Privacy

We respect your privacy and handle personal information responsibly.

Information We May Collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details processed securely through third-party providers

Purpose of Data Collection:

• Order processing and delivery
• Customer support and communication
• Improving customer experience and website services

10. Intellectual Property

All content available on malyam.com, including text, images, graphics, logos, and designs, is the property of MANGO TREE TECHNOLOGY LLP or its licensors. Unauthorized copying, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

MANGO TREE TECHNOLOGY LLP shall not be liable for:

• Indirect, incidental, or consequential damages arising from website or product usage
• Delivery delays or issues caused by third-party courier or payment services
• Temporary technical issues, website downtime, or external service interruptions

Your use of the website and services is at your own risk and discretion.

12. Usage of Website

Any misuse of the website, including fraudulent activities, unauthorized access attempts, or violations of these Terms, may result in suspension or permanent restriction from using our services.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page along with the revised effective date. Continued use of the website after changes indicates acceptance of the updated terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

15. Contact Information

For any questions regarding these Terms of Service, please contact us:

• Email: support@malyam.com
• Phone: +91-9311752955

We recommend using our products responsibly and as guided. For any assistance, our support team is always available to help you.