Shipping Policy

Shipping Policy

At Malyam, we aim to provide a smooth and reliable delivery experience for all our customers across India.

📦 Order Processing Time

We work with trusted third-party courier partners to deliver orders safely and efficiently. While we try to ensure timely delivery, shipping timelines may vary due to courier operations, location, weather conditions, or other unforeseen circumstances.

• Orders are generally dispatched within 3–4 business days
• Estimated delivery timeline is approximately 7–10 business days
• Customers will receive shipping updates via SMS, WhatsApp, or email after dispatch

🚚 Shipping Rates & Delivery Conditions

Domestic Shipping (Within India):

• Standard shipping charge: ₹100 for orders below ₹1,000
• Shipping offers or free delivery may be available during promotional campaigns
• Delivery serviceability depends on courier partner availability in the customer’s location

📍 Shipment Confirmation & Order Tracking

• Once the order is shipped, customers will receive a shipment confirmation message with tracking details
• Tracking numbers usually become active within 24 hours
• Tracking updates may vary depending on courier systems

💰 Customs, Duties & Taxes

Malyam is not responsible for any customs duties, taxes, or additional charges applied during or after shipping. Any such charges are the responsibility of the customer.

📦 Damages & Missing Items

Damaged Products:
If you receive a damaged item, please contact us immediately with your order number and clear photos of the product.

Missing Items:
If any item is missing from your order, please contact our support team with complete order details.

• Email: support@malyam.com
• Phone: +91-9311752955

🔄 Returns & Exchanges

For details related to returns, replacements, or exchanges, please refer to our Return Policy page.

📞 Contact Information

For any shipping-related questions or support, feel free to contact us:

• Email: support@malyam.com
• Phone: +91-9311752955