Privacy Policy

Privacy Policy

At Malyam, we value your privacy and are committed to keeping your personal information safe and secure. This Privacy Policy explains how we collect, use, and protect your information when you use our website malyam.com and related services.

1. Information We Collect

We may collect basic customer information such as:

• Name
• Phone number
• Email address
• Shipping and billing address
• Order and payment confirmation details

Some information may also be collected automatically, such as browser type, device information, IP address, and website usage data to improve website performance and user experience.

2. Why We Collect Your Information

Your information is collected only for purposes such as:

• Processing and delivering your orders
• Providing customer support and assistance
• Sharing important updates regarding your purchase
• Improving our services, website, and customer experience
• Preventing fraudulent or unauthorized activities

3. Sharing of Information

We do not sell or misuse your personal information. Your information may only be shared with trusted third-party service providers such as:

• Courier and delivery partners
• Payment gateway providers
• Technical and website support providers

These partners only receive the information necessary to complete their services securely and efficiently.

4. Payment Security

All payments on Malyam are processed through secure third-party payment gateways such as PhonePe and other trusted providers. We do not store sensitive card or payment information on our servers.

5. Cookies & Website Usage

Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and remember user preferences. You can manage cookie settings through your browser preferences.

6. Data Security

We take reasonable and industry-standard measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we work to keep your information secure, no online platform can guarantee complete security.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites separately.

8. Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from minors.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To make any such request, please contact us using the details provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on this page with the revised effective date.

11. Consent

By using our website, you agree to the collection, use, and handling of your information as described in this Privacy Policy.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

• Email: support@malyam.com
• Phone: +91-9311752955
• Address: Vegas Mall, 11th Floor, Dwarka Sector 14, New Delhi – 110078